Privacy Policy

Last updated: 23 June 2026

Note: This is a starting template. Items shown in [BRACKETS] must be completed with your business details, and the wording should be reviewed by a qualified professional before you rely on it.

This Privacy Policy explains how [LEGAL ENTITY NAME] ("we", "us") collects, uses, and protects your personal information when you use the Missy & Moppet website. By using the Site, you consent to the practices described here.

1. Information we collect

Contact & order details: name, email address, phone number, and shipping address you provide at checkout or in our request forms.
Order information: the products you buy, order value, and order history.
Payment information: processed directly by Razorpay. We receive a payment confirmation but do not store your full card or banking details.
Technical data: basic device/browser information and cookies used to operate the Site.

2. How we use your information

To process and deliver your orders and send order-related communication.
To respond to enquiries, custom requests, try-at-home and subscription interest.
To improve our products and the Site, and (where you consent) to send marketing updates.
To comply with legal and regulatory obligations.

3. Third parties we share data with

Razorpay — payment processing.
Shiprocket — shipping and delivery.
Supabase — secure database and storage hosting.
Resend — transactional email delivery.

We share only the data necessary for these services to function and do not sell your personal information.

4. Cookies

We use cookies and similar technologies to keep the Site working (for example, your cart and session). You can control cookies through your browser settings; disabling them may affect Site functionality.

5. Data retention & security

We retain personal data only as long as necessary for the purposes above or as required by law, and we take reasonable technical and organisational measures to protect it.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing at any time. To make a request, contact us at missyandmoppet@gmail.com.

7. Children's privacy

Our products are for children, but purchases are made by adults. We do not knowingly collect personal data directly from children.

8. Contact

For any privacy questions, email missyandmoppet@gmail.com.